Terms of Service

Last updated: December 6, 2025

Service Overview

Our Event Album provides a digital photo/video-sharing service for events such as weddings, birthdays, corporate functions, and private gatherings. Clients receive a unique QR code and link that allows guests to upload photos and videos directly to a shared digital album. After the event, the host can download the collection of media. No apps or sign-ups required.

What's Included

  • A unique QR code for your event
  • A downloadable PDF with A5 signage and mini take-home cards
  • A customised welcome page
  • An online gallery with unlimited uploads and downloads
  • Gallery access for 6 months from the event date

Client Responsibilities

  • Ensure guests are informed and able to access the QR code/link
  • Download all images and videos within 6 months of the event (access expires after this time)
  • Notify Our Event Album of any technical issues within 7 days of your event

Privacy & Access

  • Your gallery is only accessible via your unique link or QR code
  • Only guests with access to the QR code or gallery link can upload or view content
  • We will not publish or use your event photos or videos for promotional purposes without your explicit permission

Content Guidelines

  • Clients and guests must not upload content that is illegal, offensive, or inappropriate
  • Our Event Album reserves the right to remove any content that violates these guidelines

Refunds & Cancellations

All sales are final. Due to the custom nature of this service, no refunds or cancellations are offered.

Liability

While we strive to provide a seamless and secure service, Our Event Album is not liable for:

  • Lack of guest participation or missed uploads
  • Technical issues beyond our control (e.g. internet disruptions)
  • Loss of access or data after the 6-month gallery expiry
  • Any failure to download or save the gallery content before the expiration date

Use of Service Indicates Acceptance

By purchasing or using Our Event Album, you agree to these Terms & Conditions.