Terms of Service
Last updated: December 6, 2025
Service Overview
Our Event Album provides a digital photo/video-sharing service for events such as weddings, birthdays, corporate functions, and private gatherings. Clients receive a unique QR code and link that allows guests to upload photos and videos directly to a shared digital album. After the event, the host can download the collection of media. No apps or sign-ups required.
What's Included
- A unique QR code for your event
- A downloadable PDF with A5 signage and mini take-home cards
- A customised welcome page
- An online gallery with unlimited uploads and downloads
- Gallery access for 6 months from the event date
Client Responsibilities
- Ensure guests are informed and able to access the QR code/link
- Download all images and videos within 6 months of the event (access expires after this time)
- Notify Our Event Album of any technical issues within 7 days of your event
Privacy & Access
- Your gallery is only accessible via your unique link or QR code
- Only guests with access to the QR code or gallery link can upload or view content
- We will not publish or use your event photos or videos for promotional purposes without your explicit permission
Content Guidelines
- Clients and guests must not upload content that is illegal, offensive, or inappropriate
- Our Event Album reserves the right to remove any content that violates these guidelines
Refunds & Cancellations
All sales are final. Due to the custom nature of this service, no refunds or cancellations are offered.
Liability
While we strive to provide a seamless and secure service, Our Event Album is not liable for:
- Lack of guest participation or missed uploads
- Technical issues beyond our control (e.g. internet disruptions)
- Loss of access or data after the 6-month gallery expiry
- Any failure to download or save the gallery content before the expiration date
Use of Service Indicates Acceptance
By purchasing or using Our Event Album, you agree to these Terms & Conditions.