After your event help
Download original photos and videos, share the finished private gallery, print favourite moments, and keep a safe copy of every memory.
7 practical guides
All guides in After your event
- 01How do I download all photos from my event?Open Settings, go to Album settings, and use Download all files under Album export. Every completed photo is zipped, and videos are listed separately.
- 02Are downloads full resolution?Yes. Downloads give you the original file each guest uploaded. The gallery shows a lighter version for fast browsing, but that is only for display.
- 03How do I download a single photo or video?Open the photo in the gallery and use the download control. Hosts can always do this; guests can when downloads are switched on.
- 04How long does my gallery stay live?For the hosting period included with your purchase, typically six months from your event date. Your dashboard shows the exact expiry date for every album.
- 05What happens when my gallery expires?An expired gallery is no longer available for guests to view or upload. Download your full album before the hosting period ends.
- 06How do I print photos from my event album?Download the originals first, pick your favourites into a separate folder, then send those to a print shop, online printer, or photobook service.
- 07How do I share the finished gallery with family?Send the same private album link after your event so family can revisit the gallery. Turn on guest downloads first if you want them to save photos.
Thinking about an album for your own event?
Our Event Album gives your guests one QR code to scan, and the photos and videos they take land in one private album you can download in full quality. Guests need no app and no account.
$39 USD, paid once. Includes your QR code, printable signs, unlimited uploads and six months of hosting from your event date.
Need a little more help?
