Guests uploading photos & videos help
Help every guest add photos, videos, and well wishes from their phone, including upload formats, Android steps, and large-file troubleshooting.
9 practical guides
All guides in Guests uploading photos & videos
- 01How do guests upload photos?They scan the QR code or open the link, tap Upload Photos, pick from their camera roll, and wait for the confirmation. No app and no account.
- 02Can guests upload videos?Guests upload videos the same way as photos. Because video files are much larger, use a reliable connection and keep the upload page open until each one finishes.
- 03Which photo and video file types can guests upload?Guests can upload JPG, PNG, GIF, WEBP, HEIC/HEIF, and TIFF photos up to 20 MB, plus MP4, MOV, AVI, and WEBM videos up to 500 MB.
- 04How do I upload photos from an iPhone?Scan the code with the Camera app, open it in Safari, tap Upload Photos, and pick from your library. Keep Safari open until it finishes.
- 05How do I upload photos from an Android phone?On Android, scan the QR code with Camera, open the link in Chrome, tap Upload Photos, and choose images or videos from your gallery or Google Photos.
- 06Can guests upload from iCloud or Google Photos?Yes. The phone picker shows cloud libraries. A cloud-only photo downloads to the phone first, which can look like a pause.
- 07Can guests upload more than one photo at once?Guests can select and upload multiple photos and videos at once. Use smaller batches on venue Wi-Fi or a weak mobile connection for more reliable uploads.
- 08Can guests upload photos after the event?Yes, while the gallery is live and uploads are switched on. A message the morning after usually collects the most photos.
- 09Can guests leave a written message?Yes, if well wishes are switched on. Guests tap Leave a Wish and write a message that appears in the gallery alongside the photos.
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