How big can a video be?

Videos can be up to 500 MB. See [supported file types](/help/guest-uploads/supported-photo-video-formats).

Why is a video taking so long?

Usually the venue connection. See [what to do if an upload is slow](/help/fix-a-problem/upload-stuck-or-slow).

Why has the video not appeared yet?

Videos are processed after upload, so give it a moment and refresh.

Do videos download in full quality?

Yes, you get the uploaded file. See [are downloads full resolution](/help/after-your-event/download-photos-full-resolution).

Can guests upload videos?

Q: Can guests upload videos?

Yes, so the toasts, the dancing and the moments nobody photographed end up in the album too. Videos upload exactly like photos, through the same Upload Photos button. The only real difference is size: a video is many times larger than a photo, so it needs a decent connection and the page has to stay open until it finishes.

Updated 26 July 2026

1
Tap Upload Photos and choose a video
Videos and photos share the same picker.
Guests tap Upload Photos and pick from their camera roll. There is no app and no account to create.
2
Keep the page open while it uploads
This matters far more for video than for photos.
3
Check the Videos tab once it finishes
Processing can take a moment after the upload completes.
The filter tabs split the album into photos, videos, and written well wishes.

Common follow-up questions

How big can a video be?: Videos can be up to 500 MB. See supported file types.
Why is a video taking so long?: Usually the venue connection. See what to do if an upload is slow.
Why has the video not appeared yet?: Videos are processed after upload, so give it a moment and refresh.
Do videos download in full quality?: Yes, you get the uploaded file. See are downloads full resolution.

Hosting an event of your own?

Guests can add photos and videos to one private album from any phone, with no app. Uploads are unlimited, and you can download every original afterwards.

Get your event album