How big can a video be?

Videos can be up to 500 MB. See [supported file types](/help/guest-uploads/supported-photo-video-formats).

Why is a video taking so long?

Usually the venue connection. See [what to do if an upload is slow](/help/fix-a-problem/upload-stuck-or-slow).

Why has the video not appeared yet?

Videos are processed after upload, so give it a moment and refresh.

Do videos download in full quality?

Yes, you get the uploaded file. See [are downloads full resolution](/help/after-your-event/download-photos-full-resolution).

Can guests upload videos?

Q: Can guests upload videos?

Yes. Videos upload exactly like photos, through the same Upload Photos button. The only real difference is size: a video is many times larger than a photo, so it needs a decent connection and the page has to stay open until it finishes.

Updated 26 July 2026

1
Tap Upload Photos and choose a video
Videos and photos share the same picker.
Guests tap Upload Photos and pick from their camera roll. There is no app and no account to create.
2
Keep the page open while it uploads
This matters far more for video than for photos.
3
Check the Videos tab once it finishes
Processing can take a moment after the upload completes.
The filter tabs split the album into photos, videos, and written well wishes.

Common follow-up questions

How big can a video be?: Videos can be up to 500 MB. See supported file types.
Why is a video taking so long?: Usually the venue connection. See what to do if an upload is slow.
Why has the video not appeared yet?: Videos are processed after upload, so give it a moment and refresh.
Do videos download in full quality?: Yes, you get the uploaded file. See are downloads full resolution.