Do guests need an app or account?

No. See [do guests need an app](/help/before-your-event/do-guests-need-an-app).

Why is it asking for a name?

Guest names are switched on for your album. See [why a guest is asked for their name](/help/fix-a-problem/guest-asked-for-name).

How many photos can one guest add?

There is a per-guest limit set on the album. For most events the default is more than anyone uses.

The upload finished but nothing appeared.

If approval is on it is waiting for you. See [approving photos](/help/manage-your-gallery/approve-photos-before-gallery).

How do guests upload photos?

Q: How do guests upload photos?

Guests scan the QR code or open your album link, which opens in their normal phone browser. They tap Upload Photos, choose from their camera roll, and wait for the confirmation. If you have guest names switched on they type a name first, which is a label rather than an account.

Updated 26 July 2026

1
They open the album from the QR code or link
It opens in Safari, Chrome, or whatever browser they already use.
When guest names are switched on, this is the first thing a guest sees after scanning.
2
They tap Upload Photos
The button sits in the gallery header.
Guests tap Upload Photos and pick from their camera roll. There is no app and no account to create.
3
They pick photos and wait for the confirmation
Keeping the page open until it finishes is the one thing that matters.
The filter tabs split the album into photos, videos, and written well wishes.

Common follow-up questions

Do guests need an app or account?: No. See do guests need an app.
Why is it asking for a name?: Guest names are switched on for your album. See why a guest is asked for their name.
How many photos can one guest add?: There is a per-guest limit set on the album. For most events the default is more than anyone uses.
The upload finished but nothing appeared.: If approval is on it is waiting for you. See approving photos.